At Tekno TV Service, your privacy matters to us. We’re fully committed to keeping your personal information safe and secure. This Privacy Policy explains how we collect, use, share, and protect the data you provide when you use our website, services, or products. By continuing to access or use our platform, you agree to the terms laid out in this policy.

1. What Information We Collect

We collect certain personal details when you interact with us — whether you’re placing a service request, visiting our website, or reaching out to our support team. This may include:

• Your name, contact number, address, and payment details

• Your email (if provided for communication or promotions)

• Device-related data like your IP address, browser type, and how you interact with our website

2. How We Use Your Information

Your information helps us serve you better. Here’s how we use it:

• To deliver and improve our services and support

• To manage orders, billing, and repair requests

• To stay in touch with you and respond to your questions

• To send occasional updates or offers, if you’ve opted in

3. Sharing Your Information

We do not sell your data. However, we may share it with trusted third-party service providers who assist us with website operations, customer service, or order fulfillment. In rare cases, we may also disclose your information to legal authorities if required by law or to protect our rights.

4. Keeping Your Data Safe

We use industry-standard security practices to protect your personal information from unauthorized access or misuse. While we take every precaution, please understand that no system is 100% secure.

5. Use of Cookies

Our website uses cookies to give you a smoother, more personalized experience. Cookies help us track usage patterns and improve performance. You can manage or disable cookies anytime in your browser settings, but some features may not function properly without them.

6. External Links

Our site may occasionally include links to third-party websites. Please note that we are not responsible for their privacy policies or practices. We recommend reviewing their privacy policies separately.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be clearly posted here. We encourage you to review this page regularly to stay informed about how we protect your data.

✅ Last Updated: July 2025